Ludia Forums

Lost Ability to Get Help

While playing the separate LoveLink app, I had a help ticket open. Weirdly enough, the option to get help has vanished suddenly? I also keep getting an error message for Julien whenever I try to open his message, saying “L1-0 A network error has occurred. Please try again.” and it crashes.

Please help. :frowning:

Hey handsinthegarden, could you take a screenshot of your in-game settings and send it over to our team so they can take a look? Our FAQ here has an option to reach our team through email:

2 Likes

Somehow I missed that! Sure thing! :slight_smile:

1 Like