Ludia Forums

Lost an egg

I have been collecting the dragon egg fragments this last month,but when I tried to open it the screen turned black.I reseted my device,but when I re-entered the game, the egg was lost and I don’t know how to recover it.

Hey there, @anto33, our support team would be glad to take a look and figure out what might’ve happened to that egg! Reach out to them at support+forums@ludia.com, including your support key in the email so that they can find you faster in their system.

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Any updates? Was your problem resolved?

Very interesting question

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