Lost Brachiosaurus DNA from Strike Tower Incubator


#1

I completed the first incubator reward thus far for the ‘Resilience’ Strike Tower and was very lucky to receive 13 Brachiosaurus DNA.

However, even after restarting the game, my encyclopedia is still blanked over grey where Brachiosaurus entry is and no DNA is in my “current progress” section for it.

Is this just a visual bug? I would be extremely disappointed to have lost DNA of this for no good reason, especially since my strike tower event progress is, notably, NOT reset.


#2

Hey Richard_Merrick, I’m not able to see what contents you might have received from your Incubator but reach out to our support team here at support+forums@ludia.com with your support key so they can take a closer look at your account and assist you.