Lost cash


I just opened up the free incubator and I saw that 500+ cash was used. I thought I may have just bought a 570 one by mistake aswell but I have no incubator waiting nor did I recieve anything other than the DNA from the free one. Has this happened to anyone else??


Hey Matt1, it’s possible that you could have accidentally purchased something else from the Market. Contact our support team here at support+forums@ludia.com with your support key, and they might be able to see what you might have purchased and if you were credited for that purchase.