Lost cash


#1

I just opened up the free incubator and I saw that 500+ cash was used. I thought I may have just bought a 570 one by mistake aswell but I have no incubator waiting nor did I recieve anything other than the DNA from the free one. Has this happened to anyone else??


#2

Hey Matt1, it’s possible that you could have accidentally purchased something else from the Market. Contact our support team here at support+forums@ludia.com with your support key, and they might be able to see what you might have purchased and if you were credited for that purchase.