Ludia Forums

Lost Data my data on ios

Hi dear,
How i have a problem, i lost my data on iphone when i try connect my account to facebook,
How i can fix it? Because a lost my dinosaour, my money, my coin etc…
Please help me…

I’m sorry that happened, ScorviO. Once you’re in the game, go to your Player Profile > Settings > and then tap the Facebook button to disconnect. On the main menu, tap on “Guest” and see if that returns your account.

If you’re still having issues, do not hesitate to contact our support team here at support+forums@ludia.com. If you have the support key from your original game account, please make sure to include it in your email.

Thanks!

I have tried your solusion, but my data still not restore,:sob:strong text