I lost my account. I played before and was logged in via Facebook, but then I downloaded the game again on my new phone and I played and didn’t log in anywhere. I lost everything after the update. I wrote for support but so far no response. I only know my nickname in the game and clan where I am a clanleader. unfortunately I don’t remember the support key. I have a paid subscription and I can’t play. is it possible to return the game? I don’t want to lose dragons and progress.