Ludia Forums

Lost my account!

I had an account and as I’ve had a new phone I’ve lost it,any ideas?

Hey there, @Yay123, our support team would be glad to help you get your account back - reach out to them at, and if you can remember to include your support key (for both your current as well as your old game if possible!) then you’ll really be helping us to find your account faster. Thanks!