Ludia Forums

Lost park

Help, I lost my park. I don’t have a Facebook account and I’ve tried to sign in with Game Center, it gives me the achievements I got before but not the dinos. Can you help?

Hey Kind_Pegasus_95, I’m sorry to hear that you’ve lost your account. May I ask if you are using an Apple device running iOS13? If so, your account might be connected to Apple Sign-in, and you should be able to return to your account by tapping on the ‘‘Connect with Apple’’ option at the bottom of your in-game settings menu.

If you’re still having issues, please go into your in-game settings and tap the “log out” button, and then see if signing in as a guest returns your original account.

Do not hesitate to reach out to our support team here at support+forums@ludia.com as well, and our team would be happy to try and help you. :slight_smile: