Ludia Forums

Lost purchases

Lost all my progress and bought gems

I’m sorry that happened, Stoopids12. Was your game linked to either your Google Play or Facebook account? If so, please try reconnecting to them from the in-game Settings menu.

If you’re still having issues with your game progress, please don’t hesitate to reach out to our team here at support+forums@ludia.com, our team would be happy to help you.

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