Ludia Forums

Lost resources

This is the second time in the last month that my game has crashed and I’ve lost resources. Earlier in the month I purchased the polished amber pack and 3 days later all the amber disappeared and now this morning all my “saved” wood resources (18 billion) disappeared and everything (tasks, login streak and helmet searches) for the month reset. I have sent in two different tickets to ludia and never been helped on either case. The customer service is terrible. I’ve done a total of three tickets in 2.5 years of playing and never once been helped. This is beyond unacceptable. I want my resources and polished amber back

Will someone please help!!

Hey Logan_Brown, could you send me a private message of your support key so I can take a look at this for you? Thanks!