Ludia Forums

Lost Rewards in Mail, Did You Know?

#1

Hey there all,

Did you know if you hold onto rewards too long in your mail the system will delete it? It’s happened to me for season 6 rewards and another alliance member for season 5 rewards.

While this post is not for complaining but rather to inform everyone that after a reward is given it is advisable for you to open it sooner and not hold it for research purposes to see if the dino pool changes on the backend on a weekly basis like someone I know did…lol.

"Upon receiving a mail notification, please collect the items as soon as possible as these items often come with an expiration date" [10-14 days?]

In regards to tournament rewards:

Quick poll to see if this has happened to quite a bit of folks or not:

  • Yes I’ve lost tournament rewards
  • Yes I’ve lost alliance rewards
  • Yes I’ve lost other items that I failed to open in mail such as drone dash/supply drop challenge
  • Yes I’ve lost some things I shouldn’t have

0 voters

There should be a timer on the rewards if said expiration does exist because somehow I vaguely remember someone in the past having not opened their tournament rewards for a couple of seasons and I figured I would be safe in doing said research but maybe this is a change.

Thanks for reading!

#2

I lost my Google account once xd

#3

Lost 2 Tapjoy awards, stopped doing tapjoy becuz of it…