Ludia Forums

Lost trophies to AI

#1

It’s been a long time since I fought the AI in arena. I am also surprised that I couldn’t get an opponent 3 times in a row when there is a tournament going on.

First match against AI, I won and got an incubator. No change in trophies.

Second match, I lost and got -31 trophies.

Third match, I won and got another incubator. No change in trophies.

So Ludia, your message next to the “Fight AI” button states our trophy count will not be affected. It seems otherwise…

#2

Hey Samguy, could you contact our support team here at support+forums@ludia.com with the date and time of when you had your second battle so our team can take a look? If you could also include your support key in the email, it’ll be really helpful as well. Thanks!