Ludia Forums

Lost trophies to AI


It’s been a long time since I fought the AI in arena. I am also surprised that I couldn’t get an opponent 3 times in a row when there is a tournament going on.

First match against AI, I won and got an incubator. No change in trophies.

Second match, I lost and got -31 trophies.

Third match, I won and got another incubator. No change in trophies.

So Ludia, your message next to the “Fight AI” button states our trophy count will not be affected. It seems otherwise…


Hey Samguy, could you contact our support team here at with the date and time of when you had your second battle so our team can take a look? If you could also include your support key in the email, it’ll be really helpful as well. Thanks!