Ludia Forums

LUDIA : Incubators are appearing as * invisible *?

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Bug Description: in game incubators are showing up as invisible whenever clicked on or are gained during in game play??

Area is was found in:Strike towers, battle arenas, 6 hourly free incubators, extra in game incubators.
How do you reproduce the bug:
Step 1- click on any in game incubator after winning / gaining it during game.
Step 2 - despite several attempts to correct this ( exiting game / rebooting phone, step back of game to previous screen ) nothing seems to work at all for some reason??
(add more if needed)

How often does it happen: almost 96% of the time during game play??

What type of device are you using: Android V8.3 mobile phone

Anything else? (add screenshots or additional information here)
I have enclosed a set of screenshots so that the tech people / game designers of LUDIA can see for themselves exactly what has been happening when any incubator is clicked on to obtain it during the game in general.

Hey JoeVolcano27, could you reach out to our support team here at with your support key and device information so our team can investigate further? It would be helpful if you included those screenshots in your email as well. Thanks!