English is not my native language. Please forgive me for my bad english.
This is a suggestion. I think that Ludia should consider having community managers for its games.
This would help to communicate with your player base.
A community manager is supposed to animate a community and interact with the members of this community.
Currently, there is no community manager for JWA. The so-called CM are juste people who post announcements and who don’t care about reactions of the player base. They don’t interact with us and some people can be upset because they have no response to their questions.
The only answers that we get is from moderators and support people. They are great guys and girls. Everybody appreciates their work.
I think that Ludia should consider having community managers who interact with the community. This could restore a faith with the player base.
@E.D this is not an attack against you.
Stay safe and take care