Ludia Forums

Maintenance error 10057

#1

I haven’t been able to log in all day on the app.

#2

Been fine all day for most of us.

Did you put in an ingame or emailed support ticket?

#3

It actually came back up 5 minutes later., but thank you. How would I do that I’d this occurs again?

#4

Search for any of “@Ned” posts for information on how to do the email way, in game is part of the news feed options the “Contact Us” button I believe.

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#5

One thing I would always try first if you run into this issue is make sure you try closing the app completely, and restarting it completely, not just logging off and leaving it running in the background. A restart of your device as well may be needed if the app is locked up in some way in memory.

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