Ludia Forums

Many crashes on iPhone 6

#1

It seems random at times but one thing is constant. After a crash I’ll see new messages in alliance chat or I’ll receive a gift from Ludia. It’s almost like anytime chat or gifts arrive, my game either slows to about 2 frames/second or just outright crashes. It happens when I launch a drone, after I dart something and collect the dna, during battle(most frustrating) or just random times through gameplay.

#2

Hey Dankysaurus, there are some troubleshooting on our FAQ here that might help with this: https://ludia.helpshift.com/a/jurassic-world-alive/?s=troubleshooting&f=why-did-my-app-close-unexpectedly&l=en
If you’re still having these issues after trying those steps, please feel free to contact our support team here at support+forums@ludia.com with your support key so our team can investigate.