Ludia Forums

Map disapearing

#1

Section of my town wiped off the map. Anyone else experiancing this? I have tried loging out and reloading

#2

Hey Liam_Catley, could you try rebooting your device and then relaunch the game and see if the map is still showing up like this? Let me know if it fixes after restarting.

#3

No its still the same

#4

That is strange. There are some additional troubleshooting on our FAQ here for GPS and connection related issues that might help with this as well: https://ludia.helpshift.com/a/jurassic-world-alive/?s=troubleshooting
If you’re still having problems after trying the troubleshooting, our support team would be glad to take a closer look if you contacted them here at support+forums@ludia.com.