Map is messed up


#1

While looking for dino’s and it’s only recently it’s started to happen, but the screen looks like it’s crashed I can barely make out the dino’s through the screen. When launching the drone the dino will disappear behind what looks like a blue screen that keeps flickering. I have tried closing the app down and starting it again but same thing happens please help.


#2

Hey MistaS, that sounds really frustrating when you’re trying to look for dinosaurs. Make sure that you’re in an area with a strong GPS signal. Also, try the troubleshooting steps on our FAQ for GPS issues here: https://ludia.helpshift.com/a/jurassic-world-alive/?p=all&s=troubleshooting

If you’re still having a problem, reach out to our support here at support+forums@ludia.com with your support key included in the email, and they might be able to help.