Ludia Forums

Map isn’t loading

So I logged in to my game this morning, like I always do, and my map isn’t loading. It happens occasionally, so usually I just log out, close the game, and start it back up and it’s fine. Today it will not load at all. I can do everything else: battle, open reward incubators, accept rewards. What is going on with it? I’m playing with WiFi, not over data, so I’m a little confused.

I’m sorry to hear you’re having issues seeing the map, Susanne_Sailer. This FAQ page might be of help:

If not, please email our team at and they will be more than happy to assist you!