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Map loads without any JWA features

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Bug Description: map with no Dinos, DZ’s, sancts.

Area is was found in: southern CA.

How do you reproduce the bug:
Step 1- open, start, reload the game, finish a fight or after darting a Dino when the map loads (blank).
Step 2 - if the game doesn’t bug out with or without an error message, it’ll load blank.
(add more if needed)

How often does it happen: 10-15 times a day.

What type of device are you using: Latest i-phone.

Anything else? (add screenshots or additional information here)



This same thing happens to me like 15+ times per day…


It would happen to me all the time but i went into the app and cleared the cache and it fixed it. Hopefully that works for u too.

I do that but it happens a little while after I do it, so I have to keep clearing it

So I have to uninstall JWA app and pray my progress doesn’t get lost?

Same with me

1 Like

I didnt have to uninstall it

If you link your game to a Facebook or Google account then your progress is stored. Otherwise I recommend against reinstalling the game :slight_smile:

Hey DPG members, there are some troubleshooting steps from our FAQ here that might help as well:

1 Like

You know…telling someone to uninstall your product, um, well, doesn’t sound like a good business move.

But the best one is: if our product doesn’t work, then try using more of it (nicorette gum). Oh wait, that’s how your customers got in this FIX in the first place.

1 Like

appears again after a period of time though

Hey ItsPeekapoo44, if you haven’t already, could you reach out to our support team here at with your support key and device information so our team can take a closer look? Thanks!

1 Like

The same here. Started 1 hr ago. Nothing helped.