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Map Locking

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Bug Description: If you click on anything as JWA loads it locks the map. If you’re lucky and can see and dart a dino it will reset. Otherwise, you have to quit and restart the game.

Area is was found in: Starting the game

How do you reproduce the bug:
Step 1- Start game, click past the offers and announcements. As the map is loading click on anything else - store, dinodex, anything.
Step 2 - Go back to map and it is locked, unable to rotate.
(add more if needed)

How often does it happen: Every time.

What type of device are you using: Galaxy S8

Anything else? (add screenshots or additional information here)


Got the same problem. Only happens when clicking on another menu while the map is loading for the first time.


Hello @jvpeters. If you haven’t already, don’t hesitate to reach out to our support team at so they can take a look at this. Thank you.

1 Like

Thanks, but not sure why you have the bug report on the forum if the answer is to just email support. One would assume these bug reports get shown to support at the weekly meetings.

Work around when map is locked go into Dino dex click on a hybrid… map should now be unlocked.

Beats force closing.


Awesome - thank you for the tip @Evicton.