Map won't move

3 times I have had to uninstall the app and reinstall in order to make my map move. Is this a glitch? How do I get around it? I cleared the cache and history on my phone. Restarted my phone and the app and it still won’t work.

When this happens to me, I just open another app that uses gps, like google maps, and then go back to the game. That usually fixes it for me.

I haven’t tried that yet. I will the next time it happens. Thank you!

There are also some troubleshooting on our FAQ here that might help as well @Quiddo:
Also, feel free to reach out to our support team here at with your support key if you’re still having any other issues.

My husband’s game has been having issues with the gps for a long time. If I wasn’t too afraid to reinstall the game I would have. All is fine until the I’m a passenger warning comes up and then it puts him somewhere else or the map stops moving with him entirely. We’re have tried every tip and trick, nothing worked. I just mentioned opening google maps, leave it open and try the game. Maybe that’s the ticket?