So I’m going to post this on EVERY forum/social media I can until I get this resolved. This is gross negligence at this point.
My wife has opened over a dozen in game tickets over the past 2 weeks with zero results. The tickets either get closed with no response or get the same scripted answers with absolutely no attempt to solve the problem. We are the leader and co-leader of an alliance. We recently began so receive a pop up msg telling us that the name of our alliance went against community guidelines, yet we have had the name for over a year with no issues, and the name is not offensive in any way. The one time we actually received a personal response we were promised the error was corrected and it has not been. The game has become unplayable at this point because it pops up every 30 seconds. This needs a resolution Ludia …IMMEDIATELY