Ludia Forums

Mega bug

So I lost my PvP battle and am now stuck in purgatory. I have restarted the app, force stopped and restarted the app, uninstalled and reinstalled the app and restarted my phone and I always come back to this state.

.What now?

I’m sorry that happened, wise1_forsure. If you haven’t already, please contact our support team here at support+forums@ludia.com so our team can help you with this ASAP. If you have your support key, please include it in your message as well.

Thank you!

This has happened to me as well a couple of times now, after about 30 mins of force closing app and waiting it fixed itself.

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Has also happened to my account, try logging on to a different device and it will fix itself

Just hit this bug also. On top of the other connectivity bugs. A bug that just prevents people from playing is bound to lose you some players.