Ludia Forums

Missing Account

#1

I tried to logout my Jurassic Park Builder game from my old device (google account) and tried to restore the same level in new device and not successful.
It’s starting with Level 1 in new device.

Changing devices
#2

Hey jbverma, could you reach out to our support team here at support+forums@ludia.com so our team can try and assist you further?