Ludia Forums

Missing Daily Challenge Trex DNA

#1

I have won 2 daily battles today and opened the incubators, but the daily challenge bonus is not registering as complete. So as this was the last of the challenges today I seem to have missed out on my Trex dna. Very dissapointed as I spent quite a bit of time today on the game to complete all the daily challenges.

#2

Hey Wolfgirl, could you contact our support team here at support+forums@ludia.com with your support key so they can take a closer look at your account and investigate? If you could also include the date and time of when you opened the Incubators, it’ll be really helpful to our team’s investigation. Thanks!