Missing fuse DNA


#1

Hi,
I was so happy catching my first kentrosaurus in 3 weeks, then this happens:


It started fusing but remained like this for 2 minutes so I closed the app and restarted.
My ankylo and kentro DNA was gone, but I still had the same amount of ankytroDNA as before I fused, which seems strange, since either the fuse is registered and you get DNA or it isnt but you still should have ingredients.
Please give me back the DNA so I can do the fuse again.


#2

I would actually suggest making a report to the help desk. the forum mods cannot help you on this sort of thing.


#3

Hey afbakappeltaart, contact our team at support+forums@ludia.com with your support key and more information so they can take a closer look at your account and assist you.