I recently made a purchase and have not received it. I visited the FAQ pages and I emailed support 4 days ago. I included my 8 digit support code and a copy of my emailed receipt just like it said I was supposed to do. After receiving the auto reply “Thank You for contacting us,” email I have heard nothing. Emailing on a Friday afternoon I was okay not hearing back Friday or the weekend but it is now Tuesday and I still am waiting. I also have other issues I would like to discuss concerning the inability to link to Facebook and back up my information. I would greatly appreciate anybody contacting me.