Ludia Forums

Missing rewards from st Patrick day incubator

#1

Yesterday I bought st Patrick day incubator and all i get was 7k money. Please help. In game nick : RdKing88. Also i send @ to ludia support but i get reply that mail is incorrect.

#2

Hey RdKing88, could you email our support team here at support+forums@ludia.com with your support key along with the date and time of your purchase? Our team would be happy to take a closer look at this. Thanks!

#5

Similar thing happened to me, but I got nothing after game froze. I looked through my Dinos and figured out what I got. Restarted the app and the game showed me what I actually got.