Ludia Forums

Missing rewards from st Patrick day incubator


Yesterday I bought st Patrick day incubator and all i get was 7k money. Please help. In game nick : RdKing88. Also i send @ to ludia support but i get reply that mail is incorrect.


Hey RdKing88, could you email our support team here at with your support key along with the date and time of your purchase? Our team would be happy to take a closer look at this. Thanks!


Similar thing happened to me, but I got nothing after game froze. I looked through my Dinos and figured out what I got. Restarted the app and the game showed me what I actually got.