Ludia Forums

Missing runes offer

I just reached level 36 and got the glass bundle for $24.99.  When I want to purchase it, it booted me out from the process.  Is there a way to get the offer again?

Hey there, @BlueMarlin, I’m sorry to hear that you were booted from the game while trying to purchase a glass bundle! Thankfully, our support team would be able to confirm or deny whether this can be offered again, so reach out to them at If you can specify which game this was for, as well as include your support key in the e-mail, then they will be able to find you in their system faster!