Ludia Forums

Missing runes offer

I just reached level 36 and got the glass bundle for $24.99.  When I want to purchase it, it booted me out from the process.  Is there a way to get the offer again?

Hey there, @BlueMarlin, I’m sorry to hear that you were booted from the game while trying to purchase a glass bundle! Thankfully, our support team would be able to confirm or deny whether this can be offered again, so reach out to them at support+forums@ludia.com. If you can specify which game this was for, as well as include your support key in the e-mail, then they will be able to find you in their system faster!