Ludia Forums

My avatar can not move

Hi.
I have a problem with my account
When i walk it dosen’t move.
My account is Nati14 #1227.
Please help me.

Thank U.

Had similar problem last two updates, till this one. Didn’t move normally, just jump every few minutes. Needed google maps navigation turned on in background that it moved normally. This updated fixed this issue for me.

Hey Nati_Molina, our FAQ here has some troubleshooting steps for GPS related issues that might help:

Also, depending on the device you’re using, try toggling off the Improve Location Accuracy settings as well.

If the problem persists, do not hesitate to contact our support team here at support+forums@ludia.com with your support key and device information, and our team would be happy to try and help you.