Ludia Forums

My cash suddenly deducted


#1

how come my cash suddenly deducted drom 900 something into 300 something? I dont buy any incubator or anything…


#2

Hey David_Jmy, I’m not able to see the transactions of your in-game cash but reach out to our support team, and they’ll be happy to assist you further with this. Our team can be reached at support+forums@ludia.com, make sure to include your support key in the email as well.


#5

i will stop my vip subscription if my cash dont come back


#6

You’ll have to email our support team here at support+forums@ludia.com with your support key, so they can take a closer look at your account and assist you. Avoid sharing your support key on the forums. Your support key should only be shared with our staff.