My drone freezes when i am trying to get a rare or higher


#1

Anyone know why if not it is a glitch could it be sorted


#2

Hey ironbat114, I’m sorry to hear that the drones are freezing up on you, I can imagine that can be frustrating. If this is happening often, can you make sure that you playing the game on a stable connection? You can also try turning your data off and back on again to try and refresh your connection. If you’re connected to WiFi, try forgetting the network and then reconnect to it again.

You can also try the troubleshooting steps suggested on this thread for connection issues:

If you would like our support team to take a look at your account, you can email them here at support+forums@ludia.com with your Support key included in the email.