Ludia Forums

My game crashes once I get into the game

#1

My games keeps on crashing on my IPad once it loads into the game

#2

Hey Delta_Blaze, there are some troubleshooting steps on our FAQ here that might help with issues like crashing and freezing of the game: https://ludia.helpshift.com/a/jurassic-world-alive/?s=troubleshooting&f=why-did-my-app-close-unexpectedly&p=all
If the problem persists after trying those steps, reach out to our support team here at support+forums@ludia.com with your support key, and they’ll be glad to try and provide some additional troubleshooting.