My game is not receiving gps signals

My game is not receiving gps even do i have it on the highest settings. I have reset my phone 3 times and even deleted and reinstalled the app and it hasn’t gotten fixed help me with this please i love the game and i dont want to stop playing it

Hey Miguel_vazquez, try connecting to a different internet connection and see if you’re able to get a signal. Our FAQ here also has some information that could help as well: https://ludia.helpshift.com/a/jurassic-world-alive/?s=troubleshooting
If you’re still having issues after looking through the troubleshooting, email our support team here at support+forums@ludia.com with your support key.