My Game not loading

Hi I’m having trouble with loading my game a few days ago i was in a date(with salvatore I believe) and my app just closed itself and ever since ihave not been able to open my game. Iget the jam city ludia screen then just a black screen

Hi @The_Nerdy_Tiger, if restarting your device doesn’t fix it, would you kindly email with your support key (If possible) and we will look into this for you.