My Game not loading

Hi I’m having trouble with loading my game a few days ago i was in a date(with salvatore I believe) and my app just closed itself and ever since ihave not been able to open my game. Iget the jam city ludia screen then just a black screen

Hi @The_Nerdy_Tiger, if restarting your device doesn’t fix it, would you kindly email support+lovelink@ludia.com with your support key (If possible) and we will look into this for you.

Thanks!

Ive had that problem before. If you have your code, then uninstall it and reload it. Ill ask for your code, load it and everything should be back to normal.