My Jurassic world alive account restated

How can I get my Jurassic world alive account back this is the second time it has restarted the first time it happened I had to start all over again and considering I have actually spent money on this it’s frustrating

Hey Mark3, try reconnecting to either Facebook or Google Play in the game and see if you can access your original account.

If you’re still having problems after doing that, please reach out to our support team here at support+forums@ludia.com with any details you remember from your old account, such as your support key. Thanks!