Ludia Forums

My Map isn't Loading


This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.

Please fill in the following fields!

Bug Description: The map doesn’t load and keeps telling me to check my GPS systems. I haven’t changed anything that would affect the GPS, so I have no idea what is happening and why.

Area this was found in: the main map

How do you reproduce the bug:
Step 1- Load the Game
Step 2 - Wait for features to load. Map will say that my GPS settings need to be fixed.
(add more if needed)

How often does it happen: every time I load the game.

What type of device are you using: Samsung Galaxy J3 Emerge

Anything else?


Hey Dinobai18, could you try the troubleshooting from our FAQ here and see if it helps:

If you’re still having issues with your GPS after trying those steps, reach out to our support team here at with your support key.



Thank you so much! My location settings were somehow toggled; but I got it fixed now :hugs:

1 Like

I’m happy to hear everything is fixed now! Happy hunting.