Ludia Forums

Need assistance with facebook account link

#1

Hello,

I have been trying all week to link my facebook account to my JWA account. Currently I log in through google play. I linked the wrong facebook account, and am no longer able to access it. If any assistance could be provided removing that facebook account so I can link my new one, it would be greatly appreciated. I am new to facebook, so I mistakenly made two accounts… one was disabled, and I believe that was the one linked to my JWA account. Any assistance would be greatly appreciated, if you need additional information or my support key please let me know.

Jake

#2

Hey Jacob_Beyer, I’m sorry to hear that you had linked your game to the wrong Facebook account. Our support team would be happy to try and assist you further with this if you email them here at support+forums@ludia.com. If you have your support key, it’d be helpful to our team if you included it in your email as well. Thanks!