Ludia Forums

Need help retrieving save data


Need help. Is it possible to retrieve lost save data?
I was on my Google account and I have a second account from an accidental Facebook log in and some how I changed my Google save to the Facebook save making it so I have the same new start account on both fb and Google.
Is there anyway to fix/reverse this so I have my old data and dinos?


Hey warusi1, you should be able to get back on your Google Play account by going into the in-game Player Profile > Settings menu and tapping the “Connect” button for Google Play. If you’re still having issues with your account, contact our support team at with the support key from your Google Play account and gamertag.