Ludia Forums

Need help with cancelling subscription!

I activated the VIP free trial 5 days and around 20 hours ago and I need to cancel it before the week ends. Sadly I cannot find the option to cancel the subscription or to even find it in the google play store. I have checked all my gmail accounts and all the payments/subscriptions tabs but it isn’t showing up. Please help and reply ASAP.

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Before anyone tells me to google, I already did.

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Hey there, Chrispy_2. Our FAQ here might have some info that can help you out:

If you still need assistance, don’t hesitate to reach out to our support team at support+forums@ludia.com with your support key. Thanks!

Oh, I apologize, I forgot to add the correct gmail to my mobile phone, It’s solved now. Thanks.

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