Need help with purchase error

Who do I contact for issues with purchases ? @Ned ?

Hey dinolord, you can either reach out to our team through the in-game support or through email at support+forums@ludia.com. Please make sure to include your support key in your email, as it’d be really helpful for our team in finding your game account. Once our team sees your message, they would be happy to help you with your purchases. :slight_smile:

They’ll just inform you of their policy to never refund purchases made in error.

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Guess that’s why Ned said they would be happy to help me lol happy to say Nope can’t help
You. I didn’t even get an email back. Only regarding the bugs I reported they wrote back about after a week and half or so

@RCRiv