Hello All,
It has come to our attention, that some players have seen one of their tournaments disappear this morning. We are unsure of the cause but believe it has to do with having two active tournaments at the same time and have taken the following steps.
The Iguanodon tournament has been postponed and will run from Monday, Feb 07, 2022 - Wednesday, Feb 09, 2022 (technically 8 am ET Thursday, 10th)
We will see if players whose Gryposuchus tournament disappeared reappears with this change by tomorrow morning.
If you are affected, please close the game and reopen and let us know if the Gryposuchus Bracketed Tournament reappears for you.
If the Gryposuchus tournament fails to return, tomorrow morning we will reset everyone’s progress and send out compensation for lost progress in the tournament.
Apologies and thank you for your understanding.
JW Team
Closing and reopening my game did not cause the tournament to reappear for me. I’d probably advise people not put too much effort into the tournament today if there’s a likely reset coming tomorrow.
A mi no me sale ni el torneo de Gryposuchus ni el torneo de Iguanodon.
Mod Edit:
Translated from Spanish
I don’t get the Gryposuchus tournament or the Iguanodon tournament.
Unfortunately, our forums are currently only in English, we have gone ahead and translated your post using Google Translate. Please remember to include an English translation in the future.
I have rebooted, open and closed the game several times, amd the tournament is no longer showing up for me. I am frustrated, I made a morning run to the top of Dominator with about 550 trophies, amd apparently that progress will be lost.
I would like to ask if Ludia’s test team ever tests anything.
But I already know the answer: “What is a test team? We do not need one, we have you”
Exactly! And also: i just can’t wait to start testing that highly anticipated Update 57 when it comes out…
That should be funny or maybe even funnier than all those recent updates…
Oh boy. I hope that this compensation will effect the ones who were planning to start the second day.
It was one big hectic day. But now I’m glad that I haven’t give it a try with my mediocre noobs while I had to push hard anyways. Would’ve been sooo very frustrated if I had a progression by the current squad of mine.
Really sorry for all of you guys with the effort.
Sadly, these twin tournaments are always a problem. Somehow.
Hello community manager, I’m a JP player and report the symptom. I could participate in the gryposuchus tournament last night (JST) and reached to the Dominator. However the tournament is showing as “COMING SOON” now. I lost the progress in the tournament due to the issue. Regards,
OK, so Gryposuchus tournament has been restored - but why there are no S-DNA awards for entering higher Leagues?
As we have been forced to start with tournament from beginning (regardless of the progress we’ve made), I can’t see the reason why S-DNAs would be excluded from re-started run?
I hope that this compensation will effect the ones who were planning to start the second day.
