[News] Issue with Iguanodon / Gryposuchus Tournament | Feb 02

[Keith]

Hello Filip1971, I have messaged the team, and are discussing it

[filip1971]

Thank you, Keith, for your (as usual) prompt reaction!

[Icthyornis]

Tommi, when this happened to someone in the Titanoboa tournament that crashed last year, they contacted support with a calculation of how many bucks they would need to regenerate their line-up to restart the tournament, and I believe they received that in compensation. Trying sending this picture to support with a request for help.

Here’s the link to post

Titanoboa progress lost

Here’s what I did… After the reset I cooled down my dinos and opened a ticket advising Ludia of how many Dino bucks I spent to cool down my dinos. They checked and restored the Dino box I spent. Technical glitches happen all the time. My company is in the middle of a two year long software rollout program so I get this. Ludia made it right and so I’m a happy camper.

[SmilodonTroodon]

Thank the maker our school starts on Theusday 9th else I wouldn’t be able to get Iggy

[A.T_O.M]

what good news