Hello fellow DPG members,
Please note that this week everyone who did not receive their purchases during the time of the described issue has been compensated with their full purchases. That said, there is a high probability that this was not accompanied by a pop-up message, and might have therefore gone unnoticed. Please check your resources for any fluctuations.
If you have any uncertainties about the above, please do feel free to contact our support team at email@example.com
UPDATE @ 5:40 PM EDT
Purchases on Android should be back to normal. Our apologies for this inconvenience, and if you did experience the issue in question, please be sure to contact Support via the email below.
We’ve noticed a purchase issue affecting certain players on Android devices where purchases are showing up as errors. This would have begun earlier today (07/10).
We have notified our partners and are currently investigating. We’ll update this page with more information as we receive it. In the meantime, please contact Support at firstname.lastname@example.org
Apologies for the inconvenience.