Ludia Forums

[News] Jurassic World Alive | Tutorial Issue (2/24/21)

Hello DPG Members,

We’ve received reports of players experiencing issues with the in-game Tutorial that prevented it from being completed. The source of the issue is now fixed and new installs will no longer encounter this issue. If you experienced issues that match this description, please send a ticket to our support team at with your game Support Key for further assistance.

Thank you and happy playing!


Even though I have no idea something happened, thanks for the fast fix.

No, I just uninstall the game and reinstall it, still stuck in mission 2 !!!
I will send another ticket I think!

I created today a new account again
The tutorial seems to work so far because you’re back to the old tutorial
So the new tutorial is not available for the time being?!

You should fix the lags too.

Correction:you MUST

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Can you please fix the friendly battle glitch!? I’ve posted about it here, nobody said a thing about it being reported to Ludia. While you’re at it, you may as well give the players a boost reset, I think we deserve that after the last 2 updates at least.

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Me when I see another wings of fire fan

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:OOOOOO Pog. this is pog.

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