Ludia Forums

No dinosaur seen

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Bug Description: No dinosaur

Area is was found in: penang Tanjung Tokong

How do you reproduce the bug:
Step 1- open app
Step 2 - no dinosaur
(add more if needed)

How often does it happen: two times

What type of device are you using: iPhone

Anything else? (add screenshots or additional information here)

Hello Ronnie_Koh, I’m sorry to hear about this. That doesn’t seem to be intended. If you’re connected to a WiFi connection, could you try forgetting the network on your device then re-adding it and see if that helps?

If you’re still unable to log in after doing that, our support team would be glad to have a closer look at this. Please reach out to them at support+forums@ludia.com and include your device information as well as your support key as it can help them locate your account faster. Thank you!

Just try relaunching the game

Ok I will​:exploding_head::exploding_head::triumph::flushed::triumph::tired_face: