I spent an hour and a half driving 80 miles to the nearest amc movie theater to get the epic incubator. My wife and i both play. We both got the incubator and got the same exact rewards except she received 150 ankylosaurus dna to unlock her first epic dinosaur and i did not receive any epic dna. Everything else was completely the same. Please consider that i drove a round trip of 3 hours and almost a full tank of gas to get this incubator and didn’t even get an epic. Submitted a help ticket and no reply. Makes me not even want to play anymore.