Not sure if this is happening to anyone else but in the last month on two Sundays I have made request for epic and it disappears, I cant request epic again for another week and I don’t understand?
Hey there, Daniel_Echo. Epic DNA requests can only be made once per week. Ludia Support
However, if you were not able to collect the DNA from your request, please don’t hesitate to contact our team at firstname.lastname@example.org with your support key, and our team can take a closer look.