Ludia Forums

No face on a date?

I know Vitoria has been transforming, but this is like an invisible women transformation :joy::joy:

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Hey there S.Mahajan. If closing and reopening your game doesnโ€™t help, could you email our team at so they can look into it? Thanks!

Stefan has no face

Thank you for sharing that, Malachi_Zed. If closing and reopening your game doesnโ€™t do anything, emailing our team at (with your support key) will help them investigate!

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Was it just my acc? :wink:

Hey there Honey. The team is currently aware of this happening to some players and are looking into it. In the meantime, closing and restarting the game might resolve it in some cases.

Thank you all for your patience!

Ive been looking forward to see Albert again and this happened :broken_heart::sob::broken_heart::sob::broken_heart::sob::broken_heart::sob::broken_heart::sob::broken_heart::sob:

Ive been trying to close and restart the app & the problem still persistent. Is there any app latest update that Iโ€™m not aware of?